Often referred to as ‘The Fourth Utility,’ cellular enhancement systems improve in-building coverage for cellphones by re-amplifying cellular frequencies owned by the major carriers. A reliable cellular enhancement system is crucial to increasing business productivity. After all, a lack of reception can hinder your ability to grow and thrive.

5 Facts About Cellular Enhancement Systems

#1. Cellular enhancement systems work with a range of carriers

Operators that are commonly supported by the use of cellular enhancement systems include AT&T Mobility, Sprint Corporation, T-Mobile US, and Verizon Wireless. In addition, a variety of smaller regional carriers are also covered.

#2. A lot of buildings experience issues

From below ground office spaces to high rise buildings, a lot of different buildings experience issues with coverage because there are a lot of things that can get in the way of signals penetrating and flowing through a building. For instance, high rise buildings are constructed from heavy duty materials that make it difficult for signals to infiltrate, especially when a building is surrounded by other tall buildings.

#3. How cellular enhancement systems work

The in-building cellular enhancement system works by connecting to the carrier’s signal source via a bi-directional amplifier or a base transceiver station. The signal source is responsible for receiving and transmitting the signal. Using a network of coaxial cable and optical fiber, the frequency is sent throughout the building. When the system is set up, a series of in-building coverage antennas are placed in particular locations to provide the best all-around coverage.

Instead of reading or modifying the information sent through the signal, the system simply reinforces the signal – be it data or voice – so that signals can transmit in dead areas or low signal areas within a building.

#4. 2G enhancement systems are being replaced with 4G enhancement systems

Originally, cellular enhancement systems were intended for 2G or 3G based services, but we are now making the shift towards 4G. Systems designed for 2G are typically only for voice-based services, and are characteristically not capable of supporting 4G services, which is the norm today. As we shift from voice-based messages to high speed data, 4G services become more necessary. Even a well-designed 2G system may not be up to par for the latest communication requirements.

#5. The difference between passive and active cellular enhancement system

A passive system is easier to install and may be recommended for smaller buildings in which just one (maybe two) MNOs require enhancement. They are not typically used in spaces that exceed 100,000 square feet. The RF power must be balanced in all coverage antennas to provide a uniform signal that reaches across the entire building. If you need to expand or build upon a passive system in the future, it may require complete re-engineering of the system.

On the other hand, an active in-building cellular enhancement system is more complicated to install but is necessary for buildings that require conversion of the radio frequency into other forms. Additional equipment placed throughout the building is used to convert the signals back into native radio frequency format, which can then be passed through the coverage antennas. This type of system is considered ‘active’ because the equipment on both ends of the cable necessitate AC or DC power to properly operate.

Unsure which system you require?

We are more than happy to help.

Cellular Enhancement Systems by Highland Wireless

At Highland Wireless, we offer free pre-testing of signal strength levels and site surveys. We can offer a quote based on floor plans if your building is in pre-construction. Contact us today to learn more

The two most commonly used commercial grade two-way radios are made by Kenwood and Motorola. Both companies have longstanding reputations in the industry and are known for producing high quality radios with a lot to offer. The two can be compatible in certain circumstances, but there are some things to know and consider before deciding to use them together.

As a retailer for both brands, our clients often ask us if Motorola and Kenwood radios are compatible. The short answer is ‘yes.’ Although, there are some things that need to happen for the radios to work together.

Frequency Range & Compatibility

First of all, both radios need to operate on the same frequency range. If you are using a UHF radio, it’ll need to be paired with another UHF radio, and if you are using a VHF radio, it’ll need to be paired with another VHF radio. Otherwise, if you try and use two radios on a different frequency range, they will not work together.

On-Site Radios & Compatibility

“On-site” radios are the easiest to match together because they come pre-programed out of the box. For instance, the Kenwood TK-3230 and Motorola CLS1410 can be used together right out of the box if you use the first few channels. In which case, there is no programming required.

The same is true if you use high-wattage units like the Kenwood TK-3402-U16P and the Motorola RDU4160d. Thanks to the user-friendly menu that comes with these radios, you can change frequencies as needed. This makes programming other channels rather simple.

LMR Radios and Compatibility

LMR radios, or PCR radios, are not as cross-compatible because they are fully programmable. Common examples of LMR radios include the Motorola CP200 and the Kenwood TK-3402U-K. Due to the lack of a user-friendly menu, you cannot change frequencies at your discretion, which means it’s more complicated to program them for compatibility.

You will need a PC programming software and cable to make these two radios compatible, which is likely more than you bargained for. In which case, it’ll make more sense to stick with all Motorola or all Kenwood radios. That being said, these units can still usually be made compatible, although it may require programming by an authorized dealer.

Kenwood VS Motorola Radios

Kenwood and Motorola radios are both great options when seeking a quality commercial-grade radio. Both companies offer a variety of different two-way radio models that tend to get similar star ratings. When deciding which is the best option for your business, it’s much easier to compare individual radios side-by-side than it is to compare the two brands. One may offer a radio that is more compatible with your needs than the other, but both make excellent options.

Things to Consider when Finding the Best Radio for Your Needs:

• Construction & Durability

The type of environment radios will be used in will influence the best type of radio for your needs. If you’ll be using radios in the rain or around water, a waterproof unit is crucial. If you plan to use radios in construction, dustproof becomes an important feature.

• Battery Life

Battery life is another important component to consider. If you need the radio to last a very long time, you may want to consider getting a radio with a battery extender accessory.

• Range, Frequency & Audio Quality

How far can radios communicate without interference? What does the radio sound like if there is background noise? These are all important questions to consider as all radios are different.

Two-way radios are commonly used in nursing homes and hospital settings because of the many advantages they offer. Using two-way radios can improve response times when tending to patients. This reduces resident wait time and improves the level of care a facility offers. In some cases, this can even be lifesaving.

Thanks to multiple channels, everyone working within the facility – from nurses to care-aids and administrators – can be assigned their own appropriate channel to communicate across. This helps simplify things and keep the right people in contact at all times.

Who Uses Two-Way Radios in Nursing Homes?

Your entire team will benefit from the use of two-way radios. Here’s a look at some of the key players who can make good use of the powerhouse communication platform.

Nursing Staff: Using two-way radios keeps the entire nursing staff in constant contact and allows other personnel to call for a nurse when they are needed. This allows you to offer faster response times to patient demands and needs. Nursing teams can quickly learn how to utilize two-way radios to efficiently respond to emergencies, while working as a team to take the best possible care of patients.

Security: The ability for security to seamlessly connect with everyone on staff helps keep the entire facility safer. It allows you to keep better tabs on patients, as well as who is coming and going each day.

Housekeeping Staff: Housekeepers work throughout the facility taking care of many different tasks each day. If an accident occurs or immediate housekeeping is necessary, it’s very easy to locate housekeepers on the clock and call them to the area they are needed. This capability reduces downtime and lost productivity while keeping everyone on task.

Maintenance Team: Similarly to housekeeping, the maintenance team is busy working on different tasks each day. If an emergency arises, two-way radios make it incredibly easy to get in touch with the right individuals and get the problem fixed as soon as possible.

Evacuations: In the event of an emergency that requires an evacuation, two-way radios make the process so much easier.

Common Questions About Two-Way Radios in Nursing Homes

Do they violate HIPPA Regulations?

No, as long as the people using them do not use patient names when communicating across the platform.

Do they create any violations regarding noise ordinances?

While many States have noise ordinances in place for nursing homes, two-way radios help to protect these regulations because they offer a quiet and non-distracting way to communicate on the job.

How should Staff wear a two-way radio?

There are different ways to attach a two-way radio onto your person, including an assortment of accessories that make it easy to access as needed. They can also be kept tucked in a smock or the pocket of scrubs.

The Best Two-Way Radios for Nursing Homes

There are a lot of different two-way radios to pick from on the market, and so how do you know which one will work best for your needs? When it comes to finding the best two-way radios for nursing homes and other hospital settings, the key is to find a lightweight radio that can handle being dropped or tossed around. Larger facilities may require radios with a repeater capability.

Some options include:

The Motorola SL300

The Motorola SL-7550 UHF

The Kenwood PKT-23k

The Kenwood NX-320

Want personalized help finding the right radios for your nursing home or other medical setting? Contact the pros at Highland Wireless today! We are more than happy to assist.

The two-way radio market is expected to grow by the year 2024. Here are some interesting facts and statistics about the global two-way radio market, as well as reasons why the industry is set for expansion.

The top players in the industry include Motorola and Kenwood, followed by Icom, Vertex, Yaesu, Pulas, Wintec, Sepura, Linemax, Hytera, and Linton, among others.

A two-way radio is specified as any radio that can transmit and receive a signal. A broadcast receiver is different because it can only receive a signal. On the other hand, a two-way radio is an audio transceiver created to allow for bidirectional person-to-person voice communication with other individuals using compatible radios.

There are a couple different types of two-way radios used throughout the world, Analog Walkie Talkie and Digital Walkie Talkie. They are most commonly used in government and public safety applications, as well as utilities, industry and commerce.

5 Reasons Two-Way Radios Are More Popular Than Ever

The worldwide market for two-way radio equipment is predicted to expand considerably in the coming years. According to the latest data from Global Info Research (GIR), predictions place growth at a CAGR of around 3.5% over the next five years.

This growth is expected to come as a result of many businesses and manufacturers making the switch to or increasing their current usage of two-way radios. 

In our smartphone-crazy world, it might come as a surprise to some that two-way radios are so popular these days. Yet, there are plenty of good reasons more and more businesses are investing in two-way radio technology. In fact, the industry continues to pick up momentum, growing with each passing year. In 2017, the two-way radio industry was estimated to be worth $13.5 billion. By the year 2022, it’ll be worth nearly $30 billion.

In comparison to cell phones, two-way radios are more affordable, easier to use, and much more secure.

#1. More Affordable

Buying a fleet of smartphones for your team will cost you an arm and a leg. Not to mention the cost to provide service to each phone. On the other hand, two-way radios are far more affordable.

#2. More Reliable

In a power outage or emergency situation, cell phone towers go down and can become overburdened by too many people trying to use them at once. As a result, cell phones become useless. This is when businesses need to communicate most, and that’s why two-way radios are so popular, they ensure your team stays in contact no matter what.

#3. Easier to Use with Fewer Distractions

Sure, smartphones can do everything and then some, but all of these add-ons make them more confusing to use and far more distracting to employees – which can slow down productivity.

#4. Making the Switch from Analog to Digital

A primary driver in the popularity of two-way radios is the switch from analog to digital Land Mobile Radios (LMR). This switch has allowed two-way radios to offer much higher standards of performance along with better quality coverage and less power consumption. Analog radios provided a solid communication platform for many years, but digital radios provide so much more – essentially a seamless cloud ecosystem.

#5. More Secure

Two-way radios are very secure, which is important for businesses looking to improve their security. LMRs are easily encrypted to prevent third parties from listening in. Plus, they can be used in harsh conditions and emergency situations.

As you can see, there are many good reasons why two-way radios are gaining popularity across many industries. Interested in setting your team up for success with two-way radios? Highland Wireless can help – contact us today to learn more.

Two-way radios are an important component of a successful business – so what do you do when you have a broken two-way radio on your hands? If you rent or purchase your radios through Highland Wireless, we are available 24/7 to offer assistance and trouble shooting. Yet, sometimes the solution is so simple your team can fix it in minutes. Say for instance the battery is dead or a setting needs to be changed.

3 of the Most Common Two-Way Radio Repairs

Here’s a look at some of the most common two-way radio repairs and fixes we see on a regular basis.

#1. Your Radio Won’t Stop Beeping

Is the non-stop beeping driving you mad and interfering with productivity? There are a few different reasons a radio may start beeping. For one, it’ll often do so right before the battery dies. Try plugging it into the charger or switching out the battery for one with a full charge.

Another reason the radio might be beeping is that it is set to transmit mode. To fix the issue, simply disconnect attached accessories and then reconnect. In addition, you could try turning the radio off and then back on again.

Your radio may also be set to a channel that is not programmed. To see if this is the issue, try turning the transmission on to an active channel with users.

#2. The Radio is Producing Poor Audio Quality

If you are used to receiving crystal clear audio quality and then all of the sudden the line sounds fuzzy, there are a few different issues that could be at play. For one, check the radio’s speaker grill. This is the part of the radio that covers the speaker and microphone, keeping out dust and debris. While good at its job, over time, it may start to build up with debris, especially in industrial settings.

If airborne dust or other types of debris start to clog up the speaker grill, performance issues will follow. Try cleaning the grill and see if that helps solve the problem.

To prevent this issue from happening in the first place, use a custom-fitted carrying case to protect the two-way radio from build-up. In addition, have your radios professionally cleaned from time to time.

Static or overall poor radio coverage may also relate to an old battery that is no longer functioning at full capacity. Batteries that are over one-year old may lose the capacity to hold a charge as long as they once did. They may also drop voltage to the point that the radio has poor performance and a lot of static.

#3. The Battery Is Only Lasting a Few Hours

Battery life on a two-way radio should last throughout the work day, so you know you have an issue on your hands when the battery is only lasting a few hours. The first thing you can do is to make sure the radio is turned off when it is in the charger. Leaving the radio on while charging will prevent it from fully charging and will destroy the battery.

Also, do not use the charger as a stand. Only charge the battery when the radio requires a charge.

If you are charging a brand-new radio, make sure to leave it on the charger for 12 solid hours. Even if you are using a rapid charger that can charge devices in one hour, make sure to leave the radio on the charger for a full twelve hours – even if the light turns green after one hour.